Friendly reminder: When you’re running your own business, time is money— In other words, the better you stay organized and manage your time, the more profitable your business becomes. And the more profitable your business becomes, the better equipped you are to scale it to your heart’s content.
Going above and beyond for your clients will set them up for success, motivate them to leave feedback, and up the chances they come back to work with you again. A thorough Project Closing Packet can help make all of that happen.
Your onboarding process plays a huge role in the overall client experience because it sets the tone for the rest of the project. Instead of leaving your clients directionless from the jump, put your best foot forward with a Welcome Guide that equips them with everything they need to get started and feel supported from day one.