What if you could send emails out in a flash and go on with your day, while still offering your clients an elevated client experience? These industry specific emails are sure to cut your response time in half and be an essential go-to in your biz toolbox.
you've gotta bend over backwards in the customer service department, keeping clients informed, managing expectations, and answer questions along the way.
But how do you get into all that when you’re in a creative headspace?How do you ensure that your client is getting the best version of you and the best representation of the experience and service you offer?
You’ve been sitting at your computer for too long sending emails out to clients, while in the meantime the showroom you need to pick up samples from is closing soon, and you needed to have that presentation ready, like yesterday.
This is an all too familiar case in the interior design industry. In order to give the best luxury client experience (and justify your growing rates),
The professionally written, done-for-you templates to elevate your client experience in half the time.
A time-saving system to create more efficiency and consistency in your business.
A fully indexed, editable Google Doc so that you can easily customize and make it your own.
Strategic, fill in the blank copy for 34 unique client situations, even the sticky ones!
No more rushed emails, or checking for typos for fifteen minutes. This collection is meant to help guide the client from their initial inquiry, all the way to closing their project with grace. Reduce client questions, manage expectations and get ready to notice a difference in your inbox!
Curb client questions by giving them the info they need ahead of time, and set boundaries and expectations in a friendly and professional way, establishing yourself as the expert!
guidance
Pairs perfectly with your project task list or your favorite CRM! Just save the templates where it’s most convenient for you to have quick and easy access to 5-star client communications.
convenience
No more wondering how to reply! With the Client Email Scripts, you have 34 strategic email templates to help you communicate quickly and consistently with your clients.
consitency
the highlights
34 Professionally written emails to make communicating with clients a breeze!
Referral Request
Post-Occupancy Check-In
Testimonial Request
Project Wrap-Up
Overdue Payment (2)
Addressing an Issue
Repeat Client - Price Increase
Discount Request
Out of Office
Photoshoot Day
Installation Day
Weekly Status Report
New Retainer Request
Scope Creep
No Response - Project on Hold (2)
Waiting on Feedback
Presentation Recap
Homework Reminder
Preparing for Kick-off
Welcome Packet
Didn't Book - Reason Request
Not a Good Fit / Rejection
Proposal Follow-Up (3)
Interior Design Proposal
Upcoming Consultation
Discovery Call Follow Up
Join the Waitlist
New Project Inquiry
You’re looking to implement a high-touch, luxury client experience that wows your clients and helps them build confidence in your process.
You’re an interior designer looking to create automated systems so you can create more space for design.
You’re looking to hire admin support for your business and need tools to help delegate tasks easily and efficiently.
Amanda O'Callaghan, O’Callaghan Studio
The client Email Scripts from Willow & Jax were exactly what I needed to streamline my business communications. Not only was the document comprehensive and well written, but the time savings alone was well worth the investment!
Hit send to communicate with potential clients and active clients through your preferred email provider. And get ready to deliver that high-end killer experience!
03. Send with confidence
Edit the templates by plugging in your process details where prompted and infusing your personality. Make them your own and use them time and time again!
02. customize the emails
Purchase the templates to get them delivered straight to your inbox! Once you have access, you can save a copy to your company’s Google Drive.
01. buy the templates